Got fucked over by Priceline today.
The wife and I are headed out of town for the weekend to visit some friends in Little Rock. Priceline was offering an "express deal" for a 3.5* hotel in the Little Rock West area. There are only two 3.5* hotels listed under Little Rock West on Priceline's website, and this deal appeared to be a great deal for those two hotels. So I make the deal, and when the confirmation comes through, it's for a 3.5* hotel in Little Rock Midtown. And it's definitely a shittier hotel I wouldn't have chosen because my wife is picky about such things. Well Priceline's website is no help, so I call customer service. The cust serv rep tells me that when I went to make the deal, there should have been a shaded area on a map that showed where the hotels could be that I might get through that particular deal. The shaded area for Little Rock West apparently includes the Midtown area for some reason although this is not explicitly stated anywhere, and they refuse to refund anything. I even told them I would book a hotel in the area that was advertised in the deal if they would just transfer the request or whatever. But they won't budge. Now I'm forced to document all of this shit and try to dispute the charge with my credit card.
I know....tl;dr for everyone here, but I had to angrily type away since none of the cancer patients here at my work would find this to be a real problem worth listening to.